Refund Policy
Last updated: 01-01-2025
At BareGo, we strive to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, please review our refund policy below.
1. Returns & Refunds Eligibility
-
Items must be returned within 30 days of receipt.
-
Products must be unused, in original condition, and in the original packaging.
-
Proof of purchase (order confirmation or receipt) is required.
-
Items on sale or clearance are non-refundable.
2. Non-Returnable Items
-
Gift cards
-
Items marked as final sale
-
Personal hygiene products (for health and safety reasons)
3. How to Initiate a Return
-
Contact our support team at info@bybarego.com with your order number and reason for return.
-
Our team will provide you with return instructions and the return shipping address.
-
Ship the item back using a trackable shipping service. We are not responsible for lost or damaged returns.
4. Refund Process
-
Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.
-
If approved, refunds will be issued to your original payment method within 5-10 business days.
-
Shipping costs are non-refundable.
5. Exchanges
We only replace items if they are defective or damaged upon arrival. To request an exchange, email info@bybarego.com with photos of the issue.
6. Late or Missing Refunds
If you haven’t received your refund yet:
-
Check your bank account and credit card statement.
-
Contact your payment provider, as processing times may vary.
-
If the issue persists, contact us at info@bybarego.com.
7. Contact Us
For any questions about our refund policy, please reach out to our support team:
📧 Email: info@bybarego.com
🌍 Website: bybarego.com